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NC FOUNDATIONAL CAPABILITIES INITIATIVES

NC Foundational Capabilities Accountability and Performance Management initiative icon

Accountability & Performance Management

North Carolina Accountability and Performance Management (APM) initiatives help governmental public health agencies improve the quality of their local services. APM is organized under two primary initiatives:

  • Creating a Culture of Quality Improvement 

  • Aligning Reporting Requirements

Woman presenting data charts about quality improvement
Two women in an office discussing quality improvement

CULTURE OF QUALITY IMPROVEMENT

Culture of Quality Improvement Session

Explore how to expand your agency’s culture from compliance-focused to one of continuous quality improvement (CQI). In this 90-minute, interactive virtual session, discover real-world examples, practical tools, and unique ideas on how to integrate CQI into your daily tasks and organizational culture.

Man smiling at desk with performance management chart on screen

CULTURE OF QUALITY IMPROVEMENT

Culture of QI Success Stories

Quality improvement looks different in each agency. By sharing real-world examples, we can help each other see what a culture of QI looks like in action.

Woman writing community engagement strategies on whiteboard

REPORTING ALIGNMENT RESOURCES

Aligning Reporting Requirements Session

North Carolina governmental public health is subject to many reporting requirements. Reporting Alignment Resources help identify statewide opportunities to align requirements while making it easier for local health departments to understand these requirements. 

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REPORTING ALIGNMENT RESOURCES

Reporting Alignment Crosswalk

Download the Reporting Alignment Crosswalk (Excel), updated in March 2026, which provides a guide for managing upcoming accreditation transitions between new and old NCLHDA activities – including references to the Foundational Public Health Services, PHAB measures, and NCDPH Agreement Addendum requirements.

REPORTING ALIGNMENT RESOURCES

Woman at desk writing in a notebook

Reporting Requirements Assistance

Join this hour-long virtual session designed for accreditation team members, health directors, and agreement addenda leads to explore the new Reporting Alignment Crosswalk (Excel) and discuss revisions to accreditation documentation requirements.

North Carolina Accredited Health Department with Honors seal

REPORTING ALIGNMENT RESOURCES

NCLHDA Trainings

NCIPH administers NCLHDA's statewide accreditation for health departments, which involves many activities which are closely tied to APM.

QUALITY IMPROVEMENT SUCCESS STORIES

Quality improvement looks different in each agency. By sharing real-world examples, we can help each other see what a culture of QI looks like in action. See our flyer for more information.

CURIOUS BUT DON'T KNOW WHERE TO BEGIN?

Connect with Margaret Benson Nemitz at margaret.nemitz@unc.edu

APM Collaborators & Partners

North Carolina Center for Health and Wellness at UNC Asheville logo
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