
NC FOUNDATIONAL CAPABILITIES INITIATIVES
Accountability & Performance Management
North Carolina Accountability and Performance Management (APM) initiatives help governmental public health agencies improve the quality of their local services. APM is organized under two primary initiatives:
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Creating a Culture of Quality Improvement
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Aligning Reporting Requirements

CULTURE OF QUALITY IMPROVEMENT
Culture of Quality Improvement Session
Explore how to expand your agency’s culture from compliance-focused to one of continuous quality improvement (CQI). In this 90-minute, interactive virtual session, discover real-world examples, practical tools, and unique ideas on how to integrate CQI into your daily tasks and organizational culture.
REPORTING ALIGNMENT RESOURCES
Aligning Reporting Requirements Session
Explore how to expand your agency’s culture from compliance-focused to one of continuous quality improvement (CQI). In this 90-minute, interactive virtual session, discover real-world examples, practical tools, and unique ideas on how to integrate CQI into your daily tasks and organizational culture.
REPORTING ALIGNMENT RESOURCES
Reporting Alignment Crosswalk
Download the Reporting Alignment Crosswalk (Excel), updated in March 2026, which provides a guide for managing upcoming accreditation transitions between new and old NCLHDA activities – including references to the Foundational Public Health Services, PHAB measures, and NCDPH Agreement Addendum requirements.
REPORTING ALIGNMENT RESOURCES
Reporting Requirements Assistance
Join this hour-long virtual session designed for accreditation team members, health directors, and agreement addenda leads to explore the new Reporting Alignment Crosswalk (Excel) and discuss revisions to accreditation documentation requirements.

QUALITY IMPROVEMENT SUCCESS STORIES
Quality improvement looks different in each agency. By sharing real-world examples, we can help each other see what a culture of QI looks like in action. See our flyer for more information.
CURIOUS BUT DON'T KNOW WHERE TO BEGIN?
Connect with Margaret Benson Nemitz at margaret.nemitz@unc.edu











